VoIP Services
Consulting
Nivek Solutions' VoIP Services Consulting provides guidance and advice to businesses of all sizes on finding the best VoIP Services for their needs, regardless of their size, industry, and locations of their employees. We will also assist on the implementation, optimization, programming, documentation, and training of all employees to help them understand their needs to select the right solutions available and maximize the benefits of their VoIP Services Technology.
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VoIP is also known as Voice over Internet Protocol, it is a technology that allows you to make and receive voice calls using highspeed internet connection instead of the traditional phone lines.
Services Provided by Nivek Solutions
Assessment Needs
Nivek Solutions will your business understand the specific communication needs and wants, including the number of users, call volume, and desired features.
Solution Selection
Nivek Solutions will guide your business in choosing the right VoIP provider, equipment, and features, considering all of the factors like cost, scalability, reliability, and accessibility by remote connections
Implementation Planning
Nivek Solutions will help with the planning and execution of VoIP systems implementation,
ensuring a smooth update of your current solution
or transition from your current phone solution.
Training and Support
Nivek Solutions will provide training and guidance to all users on how to use the VoIP system, the features, and the benefits of the system. For users that are remote, we are able to perform the training and guidance by a screenshare session and/or an online meeting. Within reasons of the user's location, Nivek Solutions will be able to go to them and work with them in person. We will also offer continuance and ongoing support to address questions, comments, concerns, or any issues that may arise.
Optimization
Nivek Solutions will help your business optimize the VoIP system for performance and cost effectiveness.
Benefits Provided by Nivek Solutions
Cost Savings
VoIP systems can significantly reduce phone costs, especially for remote workers, workers on the go, long-distance calls and international calls.
Increased Flexibility
VoIP systems offer more flexibility than traditional phone systems, allowing users to make calls from anywhere with an internet connection and not share their private contact numbers.
Improved Communication
VoIP systems, if used correctly, can enhance communication and collaboration through features like instant messaging, video conferencing, and unified communications.
Scalability
Most VoIP systems are highly scalable that will allow your business to easily add or remove users as needed, request new features, request of new style reports, and more.
Reduced Infrastructure and Service Costs
VoIP systems eliminate the need of expensive hardware, wiring, and/or additional phone services, to which this helps reducing infrastructure costs and other phone line services for remote workers.
Nivek Solutions is able to help your business get the most out of a VoIP system and ensure that all of your employees are able to stay connected to their customers and resources, even when they are out of the office or working remotely!