AI agents to handle ALL your phone calls
With the help of Nivek Solutions, you can build a Conversational AI Phone Agent that is capable of handling Phone Calls, Zoom Calls, Appointment Scheduling, Dispatching and more .. for both, inbound and outbound!
Inbound Phone Calls
Discovery Calls & Introductions
A Nivek AI Phone Solutions Agent is able to help prepare for a call, perform the pre-qualification process of leads, reveal any hidden needs that may be needed, and sets the call up for a focused and effective conversation.
Demonstration & Information Gathering
An AI Agent is able to provide a demonstration of your products and provide information about your business. How can your business help their business? What are their pain point? Let the AI Agent find this out for you, quickly and easily!
Dispatching & Escalations
With an AI Agent, you can rest assured that all calls are being handled with the proper care. The AI Agent is able to dispatch services as they are needed and direct them to the proper resources as required. And .. you can rest assured that the call will be escalated as required to ensure complete customer satisfaction and the job is done!
Scheduling with Data Capturing
The Nivek AI Agent is able to answer the inbound call, answer questions, schedule a meeting or booking, and gather all the information required for the meeting or booking.
Support & FAQs
A Nivek AI Agent is able to help your staff have more time for other tasks by answering calls for support of any type, i.e. technical support, how to support, etc., and answer all of the frequently asked questions that your staff may experience.
Outbound Phone Calls
Follow-Up & Upsell Calls
Need help to perform the follow-up calls and make sure that everything is kosher? A Nivek AI Agent is able to be scheduled for calling the customer and perform that follow-up in a future date.
When the Ai Agent calls the customer, it is able to schedule any meetings, support, or a follow-up that the customer may be requesting. The AI Agent is also able to suggest additional services and/or products depending on their response.
Marketing Calls
When your business has a new product and you would like to notify several clients at once, an AI Agent is able to contact all of the clients that has been designated to introduce the new product, provide complete information and answer common questions. If the customer is interested further, the AI Agent will schedule a follow-up call or a meeting for you to meet with them.
Company Updates
Do you have an update about your business that you need to share with your customers all at once? An AI Agent is able to contact several contacts at once to provide them the update while it is freeing you and your team up to focus on other important tasks.
An AI Solution
built for your company, by your company!
A Conversational AI Phone Agent that provides an endless list of possibilities and use cases. Captivating demonstrations, product pitches, customer service, escalations, scheduling of appointments, and more!
Automation
Free up your team with AI Automation. AI Automation is able to perform a demonstration, perform lead qualifying questions with the proper data capturing.
Educate
Program your AI Agent with the most advanced and powerful training materials for your products to provide a seamless upskill and boost the confidence of your customers into the AI Agent.
Personalization
AI Agents are able to be tailored for individual demonstrations and follow-ups for each caller, each prospect, no matter on their industry.
Analyzation
Your Nivek AI Agent is able to gather and provide real-time insights and optimize call analytics based on the concreate evidence that you request.
An AI Solution
built for all industries!
A Conversational AI Phone Agent that provides an endless list of possibilities for your industry. Captivating demonstrations, product pitches, customer service, escalations, scheduling of appointments, and more!
eCommerce
Marketing Agency
Non Profit
Fitness / Sports
Business 2 Business
Hotels / Resorts
Education
Financial
Restaurants
Construction
Transportation
.. and more
Sales Representatives
Conduct routine product demonstrations and answer basic questions. Qualify leads and schedule follow-up meetings. Generate standardized reports on demonstration performance.
Customer Success Manager
Deliver consistent product knowledge and best practices via personalized AI demos. Offer instant troubleshooting and FAQs through conversational AI assistants, reducing CSM workload. Analyze demo interactions to identify potential issues and recommend solutions.
Account Executive
Scale effortlessly with an AI demo, freeing up employees for VIP clients, boost win rates using data-driven insights and next steps for a smarter sales journey.
Customer Support Agent
Handle routine support inquiries and troubleshoot basic technical issues. Follow pre-defined knowledge base scripts and escalate complex cases. Document interactions and gather data for product improvement.
