Toast Point-of-Sale
Solutions and Support
Nivek Solutions is an official Advocate Partner for Toast Point-of-Sale Solutions. We are able to offer support starting with demonstrations to purchasing to installation and of course providing support in many aspects that each restaurant, food service, food trucks, or retail services business may need.
Delight your guests.
Do what you love!
Thrive!
Please Note: Someof the information that is posted on this page can be found directly from the official Toast website.
A little bit about Toast
Toast is all in on Customer Success
They strive to understand each customer’s unique needs and goals, deliver exceptional products and services, and consistently earn and maintain their trust through dedication and reliability.
Toast embraces an ownership mindset
Everyone plays an important role in the success of Toast. Team members take initiative, make informed decisions, and take ownership of outcomes. When challenges arise, they step in to help find solutions while valuing frontline perspectives and considering the broader impact of their work beyond their immediate team. They are thoughtful stewards of the company’s resources, focusing efforts on what matters most while balancing attention to both the bigger picture and the details that drive success.
One Team
Toast and their Advocates lead with empathy and treat others with respect. They embrace a team-oriented mindset, recognizing that success depends on collaboration, mutual support, and lifting one another up. Team members are committed to helping wherever they can, encouraging each other to excel, and providing support during challenges and setbacks.
We raise the bar
Toast believes that high-performing teams create exceptional results. They recruit outstanding talent, provide consistent coaching and development, and empower their people to do their best work and achieve meaningful success.
How Toast Works
Official Toast Website Page to See How It Works
Visit the Toast website directly for more detailed information of how Toast works and schedule a demonstration at
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Taking Orders
Front of House (FOH) team members can take and enter customer orders using either a countertop or wall-mounted tablet-style POS device, or a handheld device while working on the restaurant floor. Once an order is entered into the POS system, it is immediately sent directly to the kitchen for preparation. This streamlined process helps improve efficiency, reduces delays, and minimizes the risk of FOH team members forgetting to enter orders or submitting multiple orders all at once.
Online Orders and Third-Party Delivery Services
Toast allows restaurants to integrate online ordering directly into their own website as well as connect seamlessly with third-party delivery services — reducing confusion, minimizing manual processes, and eliminating the need for extra equipment.
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When customers visit a restaurant’s website, they can easily place orders for pickup or delivery. Pricing displayed online automatically syncs with the Toast POS system, ensuring accuracy and consistency. If delivery is selected, the order can be automatically routed and scheduled with the restaurant’s preferred delivery provider.
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Toast also integrates with third-party delivery platforms, automatically updating menu pricing and changes across connected services. Orders placed through these platforms are sent directly to the kitchen for preparation, helping streamline operations, improve order accuracy, and simplify the fulfillment process.
Preparation and Serving
All orders — including online and third-party delivery orders — are sent directly to the kitchen in real time through the Toast system. This allows the Back of House (BOH) team to immediately view incoming orders and begin preparation according to the customer’s requests. By streamlining communication between ordering platforms and the kitchen, restaurants can improve efficiency, reduce delays, and maintain greater order accuracy.
Dine and Pay with Contactless Payments
Once the kitchen has completed the order and it has been delivered to the table, Front of House (FOH) team members can continue checking in with customers throughout their dining experience to see if additional items — such as drinks, appetizers, or desserts — are requested. Any additional orders can be entered directly into the handheld POS device while still at the table, allowing them to be sent immediately to the kitchen or bar for preparation.
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When customers are ready to pay, the FOH team member can instantly provide the total using the handheld device and allow the customer to complete the payment themselves directly at the table. This tableside payment process improves convenience and efficiency while reducing the need for staff to handle customer credit cards, helping minimize the risk of misplaced cards or other security concerns.
Onboarding and Payroll
Setting up and managing new hires is simplified with Toast workforce management tools. Employees can clock in and out for each shift using any approved Toast device, allowing time records to sync automatically within the system. The platform can also track and organize employee tips, helping streamline payroll and reporting processes.
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For employees who perform multiple roles within the restaurant, the system allows them to select their assigned role at the beginning of each shift. This helps accurately track hours worked by position and supports proper wage calculations based on different pay rates for each role.
Process and Automate Invoices with Inventory Control
Toast helps restaurants take control of inventory management, automate accounts payable processes, and streamline back-office operations.
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When inventory orders are received, staff can simply enter invoice information into the system and allow Toast to automatically calculate menu and ingredient costs. This provides valuable insight into food costs and profit margins, helping restaurant owners determine when menu pricing adjustments may be necessary.
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Toast can also automate reminders for important operational tasks, such as placing supplier orders, paying invoices, and managing recurring back-office responsibilities. These tools help reduce manual work, improve organization, and support more informed business decisions.
How Nivek Solutions
can help with your
Toast Experience
Consultations and Reviews
Nivek Solutions provides consultations and periodic reviews to help ensure that a Toast Point-of-Sale solution is the right fit for your business and team. Their goal is to help every team member — regardless of role — fully utilize the system’s features and capabilities to improve efficiency, streamline operations, and maximize the value of the platform.
Software Support and Training
Nivek Solutions has developed and continues to expand deep expertise in the software and technologies they support, serving as a trusted Subject Matter Expert (SME) for their clients. By gaining a comprehensive understanding of the systems, workflows, and methodologies critical to each business, Nivek Solutions helps teams maximize efficiency, improve operations, and reach their full potential.
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In addition to implementation services, Nivek Solutions provides continuous support and specialized training whenever needed. Their commitment extends far beyond the initial installation, ensuring businesses receive ongoing guidance, technical assistance, and employee education so every team member can confidently and effectively use the system in their daily role.
Hardware and Network Support
Nivek Solutions can serve as your dedicated technical support contact for any hardware and network-related assistance that may be required. From troubleshooting connectivity issues to supporting POS hardware and infrastructure, Nivek Solutions helps ensure your systems remain operational, reliable, and fully supported.
Nivek Solutions is your one phone call support for everything with Toast!